Home / Articles

Family

How to support a loved one who's struggling with their mental health

Watching someone you love struggle is hard. You want to help, but it's not always clear how. Here are approaches that tend to help, and a few that tend not to.

Start the conversation

  • Pick a calm, private moment.
  • Lead with what you've noticed and that you care: "You've seemed really worn down lately. I'm worried about you."
  • Listen more than you talk. You don't need to fix it in one conversation.

What helps

  • Validating feelings: "That sounds exhausting" goes further than "Look on the bright side."
  • Practical help: offering to find a doctor, sit with them while they call, or drive them to an appointment
  • Staying steady: checking in regularly, even when they don't have much to say
  • Encouraging small steps: a walk, a meal together, getting outside

What tends not to help

  • "Just snap out of it" or "Others have it worse"
  • Arguing about whether they should feel the way they do
  • Taking over their decisions completely

Ask directly about suicide

If you're worried, ask plainly: "Are you thinking about killing yourself?" Asking does not put the idea in someone's head, and it often brings relief. If the answer is yes, stay with them and call or text 988 together. If there's immediate danger, call 911. Reducing access to firearms and stockpiled medications during a crisis saves lives.

Joining their care

With your loved one's permission, family members can join appointments. It helps everyone understand the diagnosis, the plan, and what warning signs to watch for. Without permission, privacy rules limit what a doctor can share, but you can always share information with their doctor.

Take care of yourself too

Supporting someone is a marathon. Keep your own routines, lean on friends, and consider support groups such as those offered by NAMI. Getting help for yourself isn't selfish. It's what makes it possible to keep showing up.

This article is general information, not medical advice for your situation. If you're in crisis, call or text 988, or call 911.

See membership options